Accor professions guide : Receptionist Durée : 2 mn 56 s

Accor professions guide : Receptionist

What exactly does my mission involve ?

  • Welcome the customer personally and warmly, handle all the operations involved with the customer’s arrival and departure
  • Respond to the various customer demands
  • Coordinate work with the housekeeper or rooms’ team for cleaning rooms
  • Always propose an alternative solution within the Group if the hotel is full
  • Handle invoicing and payment and abide by the brand’s commercial offers